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CARMEN

hair's nature

Privacy Policy

A legal disclaimer

Effective Date:  19.07.2025

At Carmen | Hair's Nature, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.ibizahaircarmen.com] and book our services.

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1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, phone number, email address

  • Booking information: selected services, preferred dates, location of appointment (villa, hotel, yacht, etc.)

  • Payment information: securely handled by our third-party payment provider

  • Device and usage data: IP address, browser type, access times, and referring websites

 

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings

  • Communicate about your appointments or special offers

  • Provide mobile hair and makeup services to villas, yachts, weddings, or hotels

  • Improve our services and website functionality

  • Comply with legal obligations

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3. Sharing of Information

Your information may be shared with:

  • Our secure booking and payment platforms (e.g. Fresha)

  • Trusted third-party service providers assisting with operations (e.g. web hosting)

  • Local Ibiza-based partners only when necessary (e.g. for concierge arrangements)
    We never sell your information.

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4. Data Storage & Security

We store your data securely using Wix’s and Fresha’s encrypted systems. We retain it only as long as necessary for the purposes described above or as required by law.

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5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To make a request, contact: carmensalvetti@gmial.com

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6. Cookies & Analytics

We use cookies and analytics tools to track website performance and personalize content. You can manage your cookie preferences in your browser settings.

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7. External Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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