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Privacy Policy

A legal disclaimer

Effective Date:  19.07.2025

At Carmen | Hair's Nature, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.ibizahaircarmen.com] and book our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, phone number, email address

  • Booking information: selected services, preferred dates, location of appointment (villa, hotel, yacht, etc.)

  • Payment information: securely handled by our third-party payment provider

  • Device and usage data: IP address, browser type, access times, and referring websites

 

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings

  • Communicate about your appointments or special offers

  • Provide mobile hair and makeup services to villas, yachts, weddings, or hotels

  • Improve our services and website functionality

  • Comply with legal obligations

3. Sharing of Information

Your information may be shared with:

  • Our secure booking and payment platforms (e.g. Fresha)

  • Trusted third-party service providers assisting with operations (e.g. web hosting)

  • Local Ibiza-based partners only when necessary (e.g. for concierge arrangements)
    We never sell your information.

4. Data Storage & Security

We store your data securely using Wix’s and Fresha’s encrypted systems. We retain it only as long as necessary for the purposes described above or as required by law.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To make a request, contact: carmensalvetti@gmial.com

6. Cookies & Analytics

We use cookies and analytics tools to track website performance and personalize content. You can manage your cookie preferences in your browser settings.

7. External Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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